Terms and Conditions

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing and using Kivv.ai ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Kivv.ai provides AI search optimization and analytics services, including but not limited to:

  • Tracking rankings across AI platforms (ChatGPT, Perplexity, Claude, etc.)
  • Content optimization suggestions
  • Performance analytics and reporting
  • Competitor intelligence

3. User Accounts

To access certain features of the Service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete information
  • Promptly updating your account information

4. Payment Terms

For paid services, you agree to pay all fees and charges associated with your account. All fees are non-refundable unless otherwise stated. We reserve the right to change our pricing with 30 days notice.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Use the service for competitive intelligence against Kivv.ai

6. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Kivv.ai and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Limitation of Liability

In no event shall Kivv.ai be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

9. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever including breach of Terms.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: legal@kivv.ai
Website: kivv.ai